My husband and I sent a package out on 12-23-13 (From WA to CA.) It is now the 20th and the package has never been received. The catch is my lovely husband lost the receipt so we do not have the tracking number. I realize this is my fault but they are rude, nasty, and don't care about their customers. I have contacted them 20 times about the issue. One worker told me I was out of luck. I will never ship with them again. I can't believe they are using such an outdated system as to where they cannot pull up the tracking number. I even paid with a card so they could reprint my receipt that way, but will they? Of course not! Now my package is lost or someone else signed for it and we will never know who, but USPS doesn't care; they still got their $20. I am so mad that I did not go with UPS or FedEx; never again will I make that choice. Stay away from USPS if you want your package to be delivered on time and to the right person.
P.S.
This is not the first time this has happened to me. I was the one receiving the package last time. Someone else signed for it, and I never got it. I tried to call and they said it is no longer their problem. Stay away!!!
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