Complaint / review text:
I oredered a new cell phone from my provider. The provider sent the phone by USPS. What a mistake that was. I received my tracking number from my provider and I checked the USPS tracking site each day. 2 days ago their website showed that the packaged was delivered. I never received the package. I waited till today to contact my provider in case my buildg management had received the package. They do not have the package. I contacted my provider and they said to contact USPS to see where the package was. I called USPS and spoke to a very nice woman and she took my information and gave me a case #. She told me that I would hear from someone with 48 hours. I received a call from USPS rep. And she leaves me a message stating that according to their website that the package was delivered to me 2 days ago. Well no S*t sherlock. Do they think that I'm too * stupid to check their tracking website? I called my provider back and they are going to send me another new phone by UPS or FedEx to my business address. I'm glad to see that my tax money is hard at work.