Today was the most terrible sevice ever. We went into the Rocky's Pub/Resturant to order a ceaser chicken wrap. The only server was very unconcerned and finaly came over to the table where you seat yourself and took our order. We had our 11 year old daughter who was going to be picked up in 30 minutes for the weekend but was starving with us. We waited a full 30 minutes and finaly her friend came to pick her up. I tried to ask how much longer the wrap would be. He said if I would have order fried it would be out quick but because she wanted grilled it was not done. When I tried to cancel the order her told me I was not allowed to. He said the policy was you order it you pay for it. He was very rude. My older daughter knew the owners son and that was the reason we chose the place to begin with. We had visited the place before and the food was o.K. 5-10 minutes after my daughter left the server brought out the wrap for her. He said you need to bring this home and she can eat it later even though I told him she was leaving until Sunday. I told him we no longer wanted the sandwich and he said to bad. The owner then brought out our food. I tried to let her know how he treated us. She was worse than he was. Very rude and unfrofessional. She stated he was the most loyal employee she had which I fould to be funny because he was the only non family member that worked there. She also stated he was very honest and said she told him to tell us we could not have a refund which was a lie because he answered without consulting her right after we stated we no longer needed the sandwich. She said pay the bill or I will call the police. Of course we paid the bill but I later called the police and THEY HAD NO RIGHT TO BILL US FOR IT. If you dont eat it you can not be force to pay for it. Not only did we not eat it but I tried to cancel it long before they ever brought it out. The police phone number is 501-758-1234. Dont be taken advantage of.
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