Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Tradewinds Restaurant - RUDE to Customers. #124196

Complaint / Review
Tradewinds Restaurant
RUDE to Customers

I was on vacation in April in St Augustine FL. I've been there many, many times and have never been treated as horrible anywhere (including NY) as I was at this restaurant.

It was around 10pm and my husband and I were looking for a place to eat. We had first tried to find parking for another restaruant but for anyone who's never been to St Augustine, parking is not all that great. Anyway, we head over the bridge of lions because 1) my husband has never been over the bridge and 2) we thought we might be able to find something on that side of the city. We tried one place and right as we got to the door, they turned out the lights and locked the door.

This was a clear indication that they were closed to any new customers. I understand that and suggested we go back up to the Tradewinds to see if possibly they were still open. We park, all the lights are on. We get out and go in. There are people all over the place, standing at the bar, standing in front of the door and most of the tables are full. My husband and I stand by the register waiting for someone to approach us. We stand there, and we stand there and we stand there. No one ever comes over. While we're standing there I notice this old woman running around like a chicken with her head cut off. She's going in the kitchen and then back to tables. At one point, she shoves my husband out of the way to talk to some Dr that is at the door ready to leave.

Its obvious that she sees us (we're right in front of the register and the front door). After ignoring us at the door she then goes over and sits at a table on the other side of the registers and says to some other old lady (in a really loud voice) THE KITCHEN SAID THEY ARE CLOSED. Anyway, my husband and I are still waiting. Some other people come up to pay and this old woman gets up and takes their money. After they leave and shes still standing there, I ask "Excuse me, are you closed or can we still get a table". Then in the most hateful way she says

"The kitchen isnt taking anymore orders tonight". I then say in my bitchist tone "when were you planning on telling us this? We've been standing here for 10 mins and its not like you didn't see us when you knocked us down about 5 mins ago" It took her by surprise that I would say something back to her becasue her face looked like I had hit her. She then got REALLY Hateful and said she just found this out and was going to tell us. I asked her when was that because she set over with her friend smoking till these people came up. I finally had had enough and told her "Fine, I will take my money somewhere else"

So now, I ask that anyone who lives in St Augustine, visits, or knows someone who is going to visit, tell them about this horrible place and this rude, vile old woman. Lets put them out of buissness.


Offender: Tradewinds Restaurant

Country: USA   State: Florida   City: St Augustine

Category: Cafes, Bars, Restaurants

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