When I received my bill, there was an excess of $130 worth of charges that were not mine. When I brought this to my waiter's attention, he immediately agreed that these charges were not mine. He brought the owner to come talk to me. While the owner and I were working things out, another server had a complete stranger sign my bill and then they returned the customer copy of the receipt to me.
I asked why they let this happen, after all, it was MY credit card, not this other stranger's card. They didn't have an excuse. I calmed down and said that I would be willing to redo the bill with the correct charges and leave it at that. However, they were unwilling to do this and they would not redo the bill.
When I said that it was ilegal to do such a thing, the owner told me not to insult his employees. I was astonished. I said that this was credit card fraud and I was again told that I was insulting the employees and that I had an attitude problem. Long story short, I was kicked out of the establishment and the money was charged to my credit card. I am still trying to recover the funds through my credit card company, providing that the restaurant cooperates.
0 comments