I was a subscriber to Quizos email coupon offers that come out every month or so. I printed out a valid coupon for 2 dollars off a regular or large sub and presented it for a purchase at store #4057 (address listed above) on 1-7. Coupon was good until 1-16. I was told by the counter girl that it would not be accepted because it was a copy. I said I printed it off the corporate website, and how was I going to use it if I can't make a copy of it? She said you can call the manager I will give you the number. I said I'm just going to contact the corporate office and make my complaint there.
Feeling like calling the store manager was just spinning my wheels and wasting of my time since she made the call in the first place with her coupon policy. I went to the corporate website to find a toll free number or email for customer service. I found no number, and it looks like the contact us by email only go's back to the store I have an issue with. (I sent them an email but still no response from as of january 18 from email I sent 1-10. I know 2 dollars is not alot of money, but Quiznos should not offer coupons to their customers if the franchisee's are not going to honor them. Plus maybe Quiznos might take a hint and offer better customer service on the corporate level. A toll free number and an a email address to an actual person who responds to complaints or concerns would be a big improvement.
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