Usacomplaints.com » Business & Finance » Complaint / Review: Best Buy Credit Cards - Bill Reminder Emails Failed Twice, Then $39 Late Fee Charged. #987386

Complaint / Review
Best Buy Credit Cards
Bill Reminder Emails Failed Twice, Then $39 Late Fee Charged

Best Buy Credit Card has failed twice to E-Mail me my Bill reminder, then Charged $39.00 late fee.

They refused to remove the late fee, and had "attitude" on the phone when I said I would cancel my account. No offer to talk to a service manager.
No problems with bills by regular mail, just E-Mail billing.



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