In October I claled Aol to cancell my account. Like all other times, they tried to talk me into keeping it by offering me
free months. I declined, and told them my acount was closed and I didnt have a phone any more. The girl I spoke with, said she would make note of it in my records.
The next month, I received an email notice from AOL telling me they had tried to debit my account and it would not go through. Again, I called and
spoke to someone and explained my desire to cancel my account. I
told them I dont want an account and I dont want any free months.
The girl I spoke with this time said she would give me a month free, and I said I just told you I dont want it. Her reply was I had to take it because their computers were down and she could not pull up my account.
But as soon as she could, she would put
it in my record I wanted to close it. Here it is January, and I just received an email from their Billing Mgr. That I have given them permission to debit my account. All this time I thought My
account had been closed.
When I try to email them on this issue,
it comes back they are not receiving mail at this time.
Kim
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