I have been pre-accepted to get a mortgage by ZG (Citibank mortgage broker) for over annually. The 2nd pre-acceptance by ZG required per month to obtain approved which in my experience was absurd because the first required significantly less than week. Lastly after house-hunting I came across a house I liked therefore the application process started. You had believe it'd be so much faster after being pre-accepted to get a mortgage. I had been currently placing more than 50% deposit about the house $550K. Who'd have recognized exactly what a terrible encounter it's been attempting to purchase a house through the usage of Citibank Mortgage. The entire procedure experienced long and boring. It isn't an excellent knowledge. I thought these were simply discovering factors to disqualify you for that mortgage. There have been 3 contingencies to raise and we got completely towards the last backup and that I never felt comfortable raising since ZG was never offering me that cozy sensation the mortgage was all set. Actually that my agent and also the vendor of the home were hustling to obtain anything to shut regular but Citibank Mortgage took forever to obtain things done. I actually needed to keep in touch with ZG chef and everybody I really could above him to obtain things done. The expert was therefore anal about all things and seeking increasingly more. At the conclusion, it got in regards to a month, ZG calls to consult me for more paperwork and stated it ought to be the final but no guarantees. I nearly raised the Next backup concerning the deposit. ZG to contact me hours later to inform me used to donot obtain the mortgage on a single time. The thinking was retarded since it must have been exposed like week-one, NOT week four. AND he didn't actually provide any choices feasible. Citibank Mortgage is really disorganized, ZG was the toughest, he could not do his work right, he ought to be DISMISSED. Everybody within the running department drawn plus they have no idea the things they are doing. They not just made me shed the home of my desire, nearly made me shed my deposit easily had raised the Next backup within the agreement, and much more cash I'd place in to obtain the mortgage through. I'm also a CitiGold associate which clearly to Citibank indicates nothing unique since customer support for Mortgage was close to nothing. My loved ones has so much profit that lender that people are now actually considering moving to a different lender due to the toughest support actually! Do not actually use Citibank Mortgage since the aren't trusted and waste all of your money and time and work.
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