My disabled mother purchased a car with 30,000 miles from interstate mitsubish for 15000 cash. She had a payment plan for an extended warranty she was paying on. She took the car there for a new radiator that had a small leak and they said she needed a new head gaskit so she called her insurance company and they paid. She had the car towed there, no driving at all. Then interstate mitsubishi called and said she needs a new cylender head. Once again called the insurance company and they paid. A few thousand miles later her whole engine was destroyed, pistons, cylenders rods bearings ect. Everything garbage. She asked about the extended warranty she was paying on and they said they dont have payments on them they have to be paid in full. (So why did they have her writing them checks for and extended warranty?)
Anyways interstate mitsubishi blamed everyone except there self. (insurance company for not doing recomended work, Mitsubishi Motors for faulty parts and her.) My mother called the attorney generals office and they talked to everyone needed and tried to talk to the mechanics and service manager but interstate had already fired them because they sent her a paper stateing that the engine failed probably because the work was not done right! The attorney generals office told interstate Mitsubishi they needed to pay and all interstate mitsubishi did was egnore the attoryney generals office. The arrorney generals office believe they are responcible
Whenever she tries to call and talk to someone about this at interstate mitsubishi they say there not available.
There are tons of paperwork, paperwork from the service tech and mechanics saying the only thing that could of happend quote ("radiator fluid got in her oil when they did the repairs and caused pitting everywhere in the engine") causing everything to fail and get destroyed.
I dont know about you but they have horrable service for everything. They lie and cause much pain for a disabled lady that cant make it to all her dr appointments when needed because they destroyed a newer car that she paid 15 grand for in cash.
Beware of Interstate Mitsubishi!!!
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