When Wells Fargo took over Wachovia they brought many senior managers from California. They were all about the sale at any cost. For example, if a client lost a check out of their checkbook, they would promote the banker to pressure the client into closing their checking account to open a new one (the sales tactic was that identity theft was the number one crime against consumers today and that was our practice to do for the client for their own protection). Then, because their savings account was linked to their checking, they had to close that account and open a new one. Then of course came the new debit cards too. Then, the nice banker would give them identity theft protection for free for a month to really protect the client. (Not mentioning to the client the next month and every month after they would be charged around 24.99 (forget exact fee) for this service. The banker has just created what was called a "package sale" for himself and gets him and the bank a lot of what they call widgets and profit proxy. You see, the ethical thing for the banker to do would be to just put a stop payment on that check for the client. But, that would only be a customer service issue and he wouldn't have gotten any sales. But, don't blame the poor banker. He would get fired if he didn't do that to make his numbers. As a branch manager, I was basically told to turn a blind eye. I tried to do something about this and talk to my new hire ups, although nothing came of it. The District Managers (DM's) knew this and let it go on for their numbers. Then, they started finding ways to fire or push out all the women over 40 to bring in very young men (or boys) to manage these branches for a lot less money. Soon after I made my complaints about not only the about practice, but others, such as selling checking accounts to children, linking up savings accounts, getting debit cards and creating another "package deal. This was called a Way to Save account for those interested (checking for minors, which I thought was illegal), I found myself fired a few months later. I fought it through unemployment and I won (the judge in the hearing actually wrote the decision to let me go was unfounded), but now I find I am not getting offers of employment from other banks. It is a small world and there really is a black list amount the SVP's. This is just a few examples of unfair business practices they promote. I feel for all the customers. "Welcome to Wells Fargo!". Run!
0 comments