Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Bank of America was determined NOT to help me and came up with excuse after excuse to discourage my request. #879236

Complaint / Review
Bank of America
Bank of America was determined NOT to help me and came up with excuse after excuse to discourage my request

I've experienced that procedure for more than 2 years. Deliver the files over and again and again. Subsequently rejected for not delivering them. It's a laugh. They don't worry about there clients interval. If you should be because procedure. Simply quit. You'll not get support. You'll not get a solution. They'll not evaluate your files. I joined the get in touch with clients factor inAtlantaon May 9 passed exactly the same precise files, financials, you identify it.

Simply acquired telephone nowadays plus they claim you've been rejected to get a change since in the end my costs regular I had been $500 within the damaging. Well, that's a difficulty. It's only a laugh. I had been informed easily might manage what I had been paying today simply keep spending. Exactly what a laugh. I never picked these people. I had been with countrywide to. If You want to obtain a so-called change you're losing you time. Bank of America doesn't care.

I've one mtg with lender of america, along with a loan with academics national credit union that's mounted on my house. I went thru the entire procedure images and all of the actions after 7 weeks I’m today informed the 2nd loan required a reduction and charged-off the mortgage. I also filed bankruptcy 2yrs before and anything but my bac mtg was released within the bankruptcy. As a result of this Lender of america refused my action instead. I told them right at first after I named them after I obtained all the paperwork and told them.

Our child attempted mortgage loan modification THREE TIMES…. It was usually started back for many silly cause and he'd to begin the procedure once again due to the period of time it required on BOA’s component. During some of those intervals where it got started back and my boy replacing all of the paperwork BOA filed foreclosure documents. Third-time was the appeal (after nearly annually!) and the change ultimately went through…foreclosure terminated.

HE THEN GOT A NOTICE THIS WEEK…. Pay $5000 in attorney’s costs or we begin foreclosure plus they want to buy instantly. They'll just distribute the funds into three cost and he's to maintain his consideration present. He operates a complete time work, will college full-time, he and his spouse had an infant a few months before, his spouse works plus they are keeping in front of the bend but hardly due to his journey costs to make the journey to college every single day (80/day-one method). BOA won't use you whatever the cause even if it had been their problem

I visited Lender of America to acquire signature promise to get a record that I'd to publish to Fidelity Investments. This really is anything I'd completed often previously at their Objective San Jose department without any previous issues. We'd counted there for over 20 years. But this time around, I created the error of likely to their Comfortable Spring department office. The department supervisor there is called Quenby Fong. She was prepared and wanting to say NUMBER to something I expected for.

She first stated she'd didn't understand what a Definite Benefit Program was and so, she couldn't supply signature guarantee on my doc. I discussed that the defined benefit strategy is comparable to a 401K plan. Then she claimed she didn't do trademark guarantees but she might just do Medellion signature guarantee. Then I stated used to do not care which I acquired and whatever one she might do, I'd request that. Then she ultimately returned and stated she'd not do any signature guarantee. I eventually quit requesting her for help.

About one hour later, I created another visit to Lender of America Mission San Jose department. The department supervisor, Lily Tang, was very useful. She described that I had a need to provide a merchant account record from Fidelity before she might supply me using the signature guarantee. Fortunately, there is a UPS shop nearby. I went there to make use of the web link and published out a merchant account record quickly. Lily Tang gave me the signature promise within five minutes.

The department manager (Quenby Fong) at Warm Springs department of Lender of America was decided to not assist me and created justification after justification to decrease my request. With this specific kind of perspective, she must have discovered additional outlines of function to ensure that she might be happier at what she does.


Offender: Bank of America

Country: USA

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google