I was telephoned on my cell phone and offered an unsecured VISA card with a $2,300.00 limit. There was a $299.00 processing fee. I questioned the offer and was assured three (3) times that I would be receiving the credit card. The processing fee was to be deducted from my checking account two (2) weeks later.
I was given a telephone number of 1-866-276-1478 to call with any questions. I telephoned that number and requested a two (2) week extension for deduction of the funds. I again was assured that I would be receiving the card two (2) to four (4) weeks from the date of the extraction of the funds.
Four weeks passed. On July 19, I telephoned CCR to inquiry as to the status of my card since it had been four (4) weeks. Fot the first time, I was advised that there is no card, but I would eventually receive a credit repair kit. I spoke with Vincent. I asked to speak with a supervisor and he refused. He gave me the name and address for Everest Consumer Services in Atlanta, Georgia.
There is no telephone number for that company. I then telephoned CCR again and spoke with Tommy who did connect me with a manager, Tony. Tony advised me that he would put me on a refund list and that I should be receiving the refund within fifteen (15) to thirty (30) business days. I called a third time and spoke with Tara. I asked her for the name and address of CCR. She advised me that it is Client Care Relations and she does not know the address. I asked her for the address where she was located. Her response was that "she did not know." She did advise that there was no bank refund date yet and to call back in a week.
Since I was receiving conflicting information, I asked to speak to a supervisor. I was again transferred to Tony. I asked Tony if I would be getting a check or credit to my checking account. He said most likely a direct deposit, but perhaps a check. He also refused to provide me with the address for CCR. He told me to wait the thirty (30) days.
Jacqueline
Lawrenceville, New Jersey
U.S.A.
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