Bank of America tells me that they surveyed their account holders to find out how we wanted transactions posted. Instead of using standard business practices such as: when the transaction happened, by date and time?
But I never received any survey and I don't know of any account holders who have.
They regularly charge over draft fees for small amounts when they simultaneously clear a larger item that came in afterwards. I had 5 small items listed on their website as pending (deducted from my balance) and at the bank. Same night - a check came through. Instead of clearing the items that they showed me were posted and taken from by balance - they went back, cleared the check and bounced the 5 items to their benefit! We need the Attorney General involved in this. And a class action complaint to change this policy! It's unethical!!!
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