Complaint / Review
Merchant Processing
Ripoff Lies to customers over charges is Dishonest and commits Fraud

I have first hand knowledge of the inner workings of Merchant Processing Inc as in EX Employee.

I saw Merchant Processing Inc call up potential customers, Lie to them by telling them they wanted to "Discus a Qualification" on their account. They would then tell these people that MPI is the Main processor that every one else goes through to get their rates and that they "qualified" for "WHOLESALE" rates since they are processing more then $1,500 a month. They would then send out Sales Reps who would then sell the customer a Terminal and sign them up on a 4-year Lease. MPI sells these Credit card Terminals for around $4,000 Dollars over the duration of a 4-year time. These Terminals actually only cost around $390 Dollars.

They would then tell the Customer once they receive their Credit card machine to "CALL IN" to MPI to "Activate their terminal. When in reality they were having the Customer "VERBAL" their lease so they could not break it.

Once a Customer "Verbalized their lease" MPI would provide little if any support down the road.

Customer were also told that they would get the SAME EXACT RATE for both CREDIT and DEBT transactions. It was only after a Month when the Merchant received their Billing statement and realized they were now being charged 2% for "CREDIT" transaction that they would call in. We were instructed to "DUMP THEM INTO THE QUE" They would then be put into Voice mail and left on hold for long periods of time until the merchant stopped calling.

If the Merchant requested to Cancel, they would cancel the Customer and Continue to charge them the $4,000 Dollars for the Duration of the lease.

So in short, The Merchants were lied to from the very start, Sold a $400 Dollar Credit Terminal for $4,000 Dollars, and dinged Nailed for every transaction they did. And provided little if ANY service once they verbalized their lease and were LOCKED into it.

This is the very reason I quiet working for MPI. I could not continue lying and ripping off Merchants.

If any one else has had MPI rip them off, PLEASE CALL THEM!!! And tell them the TRUTH IS OUT! Notify your Local Media and News STATIONS and inform them as to what is going on.

The owners name is aaron ryan

While Merchants are getting ripped off and lied to, Aaron Ryan is driving around in 1 of his 20 cars including 3 Ferraris, a Hummer, and many others.

Please let mpi know they can't keep doing this to people!!!