May 11th I got gas wrote it in check registry realized I was just over my balance by a few cents, was on my way to the bank to make a deposit of 70$ cash. Made the deposit checked the balance on my reciept, all was good.
I checked my balance online it said i had 220$... I then get 2 over draft fees SAME DAY (may 11th) of 30$ each, it ate up the 70$ deposit I made and I never even knew it. I had made several purchases that day thinking I had the 70$, one for 1.04, one for 6.00 and another for 7.00 all 3 got 34$ overdraft fees, Tried talking to several people from my local branch with no help, went in person to talk to the branch assistant manager (SUE) and got in an argument.
Was personally attcked on the phone... Long story short, I am now at -290$ in overdraft fees and 7.00 a day for being negative and NO ONE will even speak with me. So a -68 cents = 290. Oo in fees!!! And I still haven't recieved a notice of overdrafts for anything!!! I have been a customer even before they turned into us bank, we have an auto loan and a credit card with them, I've NEVER had an overdrat or late payment on ANY account.
I am appauled at how they treat their customers! And I feel helpless as they said my account will "go onto colections and I will never be able to have another checking account ANYWHERE" I have 2 kids and 290$ might not be much to some people but it is 2 weeks worth of groceries to me. Someone help please! Obviously us bank has some issues that need to be dealt with.
0 comments