1) The Better Business Bureau is NOT a government agency.instead the BBB is a private 501 (c) (6) organization with $143 Million in annual revenues derived from membership dues it receives from the very businesses it reports on.
2) Attorney General questions new BBB Grading System. The Connecticut Attorney General is looking into the practices of the Better Business Bureau after they gave their annual Torch Award for Best Business to Custom Basement, a firm under investigation for violation of consumer protection laws..
3) U.S. Representative says BBB negatively classify businesses they don't like. Addressing Congress, US Representative Corrine Brown said some BBB's libel and slander small businesses they don't like while rating other companies with terrible records as being satisfactory..
4) Membership in the BBB guarantees a better grade.By their own admission, membership in the Better Business Bureau improves a business' grade. Calling this a membership service is a misnomer, it more closely resembles an advertising service where "members" pay to play.
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