Someone called our customer, Agnes Serafini twice claiming to be from Sovereign Bank and asking her what her SS# was and wanting more info on her Line of credit with us.
First call was 9/16 a woman and she gave Agnes a phone # to call 1-800-207-8767 for her to verify and this was early state collections dept.
2nd call 9/19 asking for same info
Agnes caller ID had 877-221-6238 which just rings twice and hangs up?
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