Complaint / Review
Wells Fargo Auto Finance
Rip off, liars, and scam artists! Would like to hear from an attorney with legal advise please. No nasty comments needed or wanted. Serious advise only

Could a lawyer reading this please contact me ASAP? My roommate owed $3300 left on his truck he's been paying on FAITHFULLY for 3 years. He had NEVER missed a payment, and has immaculate credit to back that up. Payments
were $170 month. They also added $900 insurance policy to his note 4 months ago, even though they have all the info for his insurance, and refused to remove from the loan amount. To make a long story short...
He got laid off May 6th. He was fighting with unemployment for 2 months.
He stayed in contact with Wells Fargo throughout everything. He advised them when he would get his 1s check, and they agreed to hold off on "collection efforts" until that date. They called about 6-10 times a day, even though is a violation of the FDCPA Laws. The date of his 1st check was 7/15, which was fine with them, and they OK'd.
Unfortunately, they repo'd his truck on 7/13, which was 2 days before it was due. Its sad, because I have a serious illness that puts me in the hospital at least 2-3 times a month. They day they took his truck, he had called 911 because my oxygen dropped so low, I was turning blue. They were putting me in the ambulance as the repo company pulled
up. He told them he has arrangements, and that he needs to get to the hospital to be with me. He was told, "You need them, and you're more than welcome to go to hospital, but youre not taking this truck, " and they demanded the keys. We just went today to get his stuff out of his truck. The truck is now 4 hours away in NY, and
they just threw his stuff in a trash bag and left with the repo company (that charged him $45 for a trash bag of belongings.) All he owed was 2 payments of $170 and he was fine. Hes called countless times over the last 6 days, and they are so cruel and ignorant to him. So... They took his
truck over $340 being past due. They want $1150 repo fees mileage
Unemployment forms to get the truck back, AND he would have to drive 4 hours to get the truck once paid all fees.
I don't know what to do. My roommate has immaculate credit and has ALWAYS paid his bills. Its a real shame. If someone out there can please get back to me without any BASHING, RUDE, or IGNORANT advice, I'd really appreciate it. Thank you again