Usacomplaints.com » Business & Finance » Complaint / Review: Household Bank Gold Mastercard - HOUSEHOLD BANK - BEST BUY Billed me an annual fee for a credit card I have never activated. #69400

Complaint / Review
Household Bank Gold Mastercard
HOUSEHOLD BANK - BEST BUY Billed me an annual fee for a credit card I have never activated

I applied for a BEST BUY credit card and elected to have Best Buy let Household Bank have my information. I received a Gold mastercard in the mail from Household Bank about 1 week later.

I read the disclosure statement that arrived with the card and was not happy with the terms so I shredded the card and thought nothing of it.

I just received a bill from Household bank for a $69.00 annual fee for an account that I never had oppened. I called Household Bank and spoke to customer service in India. He told me that I accepted their terms when I elected to have Best Buy provide Household bank with my credit application that I filled out for Best Buy.

He also stated that Household Bank considers an "Open account" grounds enough to start charging an annual fee on a credit card that has not been activated. After some arguing he closed my account that I never opened and said that the charge will be reversed. Verdict is still out on if I really get this resolved on my first attempt.

If this isn't a case of desceptive practices I don't know what is. Best Buy pretty much turned me off from ever buying anything from them ever again.


Offender: Household Bank Gold Mastercard

Country: USA   State: Illinois   City: CAROL STREAM
Address: PO BOX 5222
Phone: 8006607332

Category: Business & Finance

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