I opened an account with household bank last year. I have always paid my monthly payments on time never late thru wire transfer payments. Well in november. I put in for my payment of 15.00 for household bank like i have always done. Well i get a email from household stating that my 15.00 never went thru to them.
So i called my local bank and the teller told me that the wire transfer did go thru and she gave me the trace number and batch number and she said that it was taken by household. Well anyway it gets worse. Household charged me a return payment of 15.00.. Late charge assessment 35.00.. Nsf check fee 35.00.. Overlimit charge assessment of 35.00.. The over limit charge was added because by the time they charged all this stuff on me i went over my limit.
Well my bank and me has been fighting this since nov and we have sent them all the proof like bank statments and all the info they ask for and they still will not refund these charges. I still my payments on time and will continue to do so. I had to turn them into ftc and the national bank assc. Someone got that 15.00 and most likey put it in another account by mistake. But plz beware of household and if you call them be prepared to never talk to the same person twice. Don't get a credit card with household.
0 comments