Our mortgage was sold to Ocwen Federal Bank some time ago.
Since then, they have been uncooperative, rude, and anything else negetive you could think of. The most recent issue we have is that we were in the end of a refinance with another company since Ocwen refused to offer that to us, well we were also in a foreclosure situation, our broker has got an extention from Ocwen so that the refinance could go through.
The date of the foreclosure came, and imagine our surprise when the lawyer for this showed up in front of our house to do the foreclosure auction. After telling the lawyer it was a mistake, and that we were on the phone with his office and Ocwen to straighten this out, he went ahead with the auction and sold our home. We were told Flagg Law couldn't stop the auction that close to the time, later we found that was a lie. They have the power to stop it right up to the second.
After so much stress, we had to finally file a chapter 13 to block the deed from transferring to the person who bought the house. Then it was a back and forth fight between our broker and Ocwen. Our broker tried to talk to Ocwen's lawyer, a Pat Minor, once Minor told the broker, this should never have happened and go ahead with the refinance and they wouldn't tack on any fees for this mess. Then more trouble, and this Pat Minor would never return the phone calls from that point.
There is much much more to this situation than I can write here, but the basics are this, Ocwen Federal Bank FSB seems to be the type of company that tries everything in their power, underhandedly and all to simply put stress on the home owner and take their homes. They don't get back to you when you need info or help, their excuse is that they are backed up with issues. When our broker mentioned all the faxes sent their excuse for not getting them was the fact that there are alot of busy people there and sometimes information doesn't reach the person it needs to.
We would love to be able to make Ocwen pay for all the damages they caused us and anyone else that has had to endure them.
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