I have an account with the Citi AAdvantage MasterCard. There are two rates for finance charges on my balance. The first was when it was with Visa. In 2001 I was contacted to get my consent to switch to MasterCard and would therefore receive a fixed lower rate.
The short of it is that Citicard defrauded me. When I called, they immediately lowered the rate back to where it should have been. Amazing. A 30-second conversation and voila, a drop of over 10% on my rate.
I told them that I would be reporting this on whatever websites possible in order to bring more attention to what Citicards is doing. I suspect that there are many people like me who have unknowingly been charged higher rates. I think this could be a class action opportunity.
Citibank's actions are nothing other than fraud, plain and simple. I would greatly appreciate learning what I might do to bring this matter front and center.
I have been defrauded. Thank you.
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