Charging me for insurance when I already have, never made any requests to me for verification of insurance. Now they want insurance verificaton going back to 2002.
No two statements are alike and when you call customer service you get different answers from each individual you talk to. I have had the same insurance company for about 5 years with no lapses or reinstatements.
They take weeks sometimes to credit my account with payments made.
Generally sloppy run company.
Now they have started charging me payments for escrow which I have never used my whole life, I have always paid my own taxws and insurance. I have had to pay late fees twice and nsf checks have been charged to me twice and they will not discuss they matter that they are wrong.
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