Complaint / Review
Citibank
Late Night Calls and Overseas Call Center Rudeness

This is the worst credit card you can ever have. It comes with the promises that every good credit card should have but hardly ever delivers. They call you at 8:30 at night while you are in bed.

All the call centers are overseas and most of the representatives hardly speak English. Most don't understand finance and speak from a script provided to them, so they repeat the same sentences over and over, and they are rude and ignorant. They have the worst customer service.

Your information is transmitted to companies in a third world country, which is not safe any day. If you choose not to answer the phone, they continue to call and call from a blocked number.