I received a "free" credit report from CIC Credit Monitoring Service. I immediately emailed the company to cancel the extended credit monitoring service.
On the 2nd of this month I received a charge on my credit card for $79.95. I contacted them by phone and email. They stated a refund would be applied to my account within 7 to 10 business days.
On the 5th another charge of $79.95 was withdrawn from my account. I immediately contacted them again yet was told by customer service representatives they did not withdraw the additional $79.95.
I spoke to the supervisor who stated there is nothing that could be done. His suggestion was to write a rebuke letter to my bank. If I wanted to speak to his boss I have to write a letter to them.
I spoke to my bank who stated CIC credit monitoring service uses electronic withdraw and charging. The mistake was not made at the bank. This is a scam. Do not give them your credit card number.
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