Our mortgage was recently taken over by Green Tree Servicing LLC. When I went to make my first payment online they wanted to charge me a $12.00 service fee. Then I tried by phone using their automated system - same thing! However, if I mail it in or sign up for automatic withdrawals from my account, no problem. Yeah right. Sounds like they would love to get my check in the mail and sit on it until the day after it is due so they can charge me a penalty, just like WAMU used to do to me (may they rest in peace in h#ll). It seems to me that I am doing them a favor by paying electronically - they don't have to pay a body to open the envelope and process the payment. Why are they discouraging me from paying online? There should be a law against this.
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