Complaint / Review
American Education Services
AES Fails to Return Overpayments

I recently had a conversation with an AES supervisor about the payoff of my law school loans. She gave me a final payoff figure that corresponded to the amount of the final payment due if my electronic bank transfer was completed in two days. I told her that I would have my bank do the transfer that very day. I asked her what happens if AES receives and processes my final payment a day early. How would my overpayment be handled? She told me that if the overpayment is more than $5.00, I would receive a reimbursement check from AES. But, if the overpayment is less than $5.00, AES would keep it.

If anyone has had this experience, I would very much like to talk with you. I am a class action attorney in California investigating claims against the company.

Also, if a current or former AES employee would like to talk with me about AES’ practices, please call me at 415-677-9058.