Several months ago, HSN Visa card sent me information on transferring another account to their 0% interest rate for 12 months. I made the transfer after calling customer service to ask if there any hidden charges, etc. She told me there was no finiance charges for 1 year.
After making 3-4 payments, they suddenly changed my interest rate to 10.65%. I called customer service & was told the 10.65% was correct. I ask to speak to a supervisor. She said the same thing. She finally agreed to have someone look into the matter.
One week later I received a prewrittn, standard note with no signiture, telling me the charges would stay as they are. The issue of how long I was suppose to get the 0% rate was not considered
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