Bank of America screwed me over.
I was away and overdrew my account several times through automatic payments of a few dollars here and there.
Each time it happened i was penalized a $35 fee. For about $50 in purchases i was charged $600 in fees.
Never got an email alert or anything.
This despite many years of being a good customer and lots of money in other accounts.
Now i know some would say it is my fault for letting my account default but the issue is that they know i am a good customer and might have said something.
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