December Donald received modification papers with deadline to send back by January 5. He signed and had notarized Dec. 31 and sent back in envelope provided from Bank of America. Prior to this contract being sent we were on 3 months trial payments $1,629.05 we made all these payments on time and correct amounts. We called BAC home retention department and they said keep on making those same payments until the new payments amount come in. We began making the new payment of $1,777.95 on Feb. 1 and received the agreement back signed by James L. Smith MERS nominee for BAC Home Loans Servicing, LP April it has been over 6 months and they put our home back into foreclosure process again because they said escrow department is messing with our payments. Our money is being held instead of applied to loan agreement. We call several times every month and are getting the run around. I was told by Nate who works at Bank of America that other customers are complaining about the same thing. We've spoken to over 7 supervisors concerning this mess and non has helped us yet. They keep escalating e-mails to different departments and nothings done. We are part of that Country Wide lawsuit and have asked several times is this fraud? The lawsuit is because a former employee sold people information for money. I wrote Sigtarp in August sent it through USPS. I wrote Bank of America in August 9 sent it through USPS and still haven't gotten a response yet. I contacted Sigtarp several times on phone no response at all. I'll have a big lawsuit if my home is foreclosed.
Belinda contacted Florida Office of Financial Services.
I keep records of every call, letter, fax, etc.
Do anyone know what else I could do? We're in our home currently and intend on staying?
How can our government let banks do this?
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