Usacomplaints.com » Business & Finance » Complaint / Review: U.S. Bankcorp Dbs U.S. Bank - Charges excess and predatory overdraft fees - bad customer service. #604899

Complaint / Review
U.S. Bankcorp Dbs U.S. Bank
Charges excess and predatory overdraft fees - bad customer service

I have been a customer with US BANK for 10 years (started off as firststar and has changed names a couple tiems and is finally USBANK)
CHARGED me 220 in overdraft fees because a transfer was a day late. Before the fees posted (pending) I transferred the money into the account and the account showed positive. A day later 3 more fees were charged.
They charged 35 per transaction (the transactions were 6.26 5.98 and 22.50)
I called in to see why they still charged the fees. They were rude and unhelpful and said I had to pay them.
So it doesnt matter if you a good customer of 10 years and have many accounts with them (i have 7 total - credit accounts with no balance and a savings with 10K) they are un negotiable on fees.
In fact the customer service rep/manager I spoke with at 24 hour banking said they would be happy to cancel my accounts so tomorrow morning I am closing all my accounts and going to Fxxx Txxxxx BANK
USBANK is a RIPOFFF and THEY ABUSE THIER CUSTOMERS
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!


Offender: U.S. Bankcorp Dbs U.S. Bank

Country: USA
Address: Nashville, TN
Site:

Category: Business & Finance

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