Usacomplaints.com » Business & Finance » Complaint / Review: Fifth third bank HSA website - Ongoing problems poor customer service. #594166

Complaint / Review
Fifth third bank HSA website
Ongoing problems poor customer service

I've a Fifth-Third lender hsa consideration that I access online. The website has already established continuing issues atleast all of this year that I understand of. Today is June 5. Listed here are a few of the issues although not all. These are simply usually the oneis.

1. You attempt to get consideration info and whatever you could possibly get may be the

Problem message: Program problem. I don't understand how long this

Has really been happening. It's influenced myself for

Many months and it has never been solved. I've invested

Countless hours about the telephone with customer support and was

Handed in one customer support representative to a different. I ultimately

Were left with a high boss who'd no solutions additional

Than sorry for the trouble or other canned answers.

There is never any quality towards the issue by 5/3.

The ultimate repetition I spoke to stated there is noone left to move

Me to.

2. They twice settled a health company also it got me

Over per month and countless calls to obtain my cash back.

Constantly dropping attention that was never repaid. They

Held accusing the supplier which after several hours of

Study I then found out which was not the case. Ultimately it had been

Accepted with a 5/3 repetition that it had been something problem. Before

That occurred I'd been endangered by selections of

Numerous doctor since there is such

Trouble and wait in 5/3ds responibility of having the

Consideration put up within the first place.

3. The only real adjective I will think about for that customer support

Department is incompetance. I believe the issue moves further

Compared to customer support department. Nevertheless all the best on

Obtaining a call-back from their website.

4. Bill info is just updated monthly as well as your

Fortunate if it's updated within 2 weeks. There's no way of

Calling them on the webpage itself. It should be completed by telephone

And also you are placed on the happy-go round all night by their repetitions.

At the conclusion of the trip you develop no quality of any

Type.

I'm a company guy with more than 100,000 bucks in remains with 5/3 generally. That cash is soon-to abandon 5/3. I would recommend

To whatever you do exactly the same. I've not yet discovered a list for 5/3 at

The greater business agency. A research of the greater company

Agency website appears vacant to get a research of fifth-third bank.

I would recommend to all having issues together to talk out with

Your cash by placing it elseware.


Offender: Fifth third bank HSA website

Country: USA   State: Ohio   City: Cincinnati
Site:

Category: Business & Finance

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