Usacomplaints.com » Business & Finance » Complaint / Review: Bb&T - BB&T customer support. #900374

Complaint / Review
Bb&T
BB&T customer support

Let us start when there is a cost on my bill. I had beennot sure where it originated from, therefore normally I named online customer support to inquire about it. They explained easily did not understand where it originated from I had a need to eliminate my bank card. I'd not a problem with that since I had been informed it'd occur 24 hours later simply because they did not have my correct tackle within their program. They stated I had a need to complete an application and e-mail it back before they might alter my handle. I got off the telephone visited withdraw some cash with in 10 units it had been previously stop. I'd togo home to re-contact BB&T the woman was rude questioning what she'd formerly explained, and so I requested for that boss. After detailing and shouting the boss switched my card on long enough and so I could easily get cash then she closed it off-again. I dislike this lender having a interest, and also have NEVER had a lot of issues with a lender in my own life. Today I'm discovering concealed phone costs FOR THEIR customer support once they screw up or I actually donot realize a, and so I get charged 2 bucks to inquire about OUR banking account. Oh and that I had previously named my lender earlier that evening plus they never delivered my telephone call. They ought tonot cost for customer support online if there is no method to contact a primary department at no cost.


Offender: Bb&T

Country: USA

Category: Business & Finance

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