Usacomplaints.com » Business & Finance » Complaint / Review: Chase - Bank hits Panic button on Customer that asks for Fee s to be reversed. #592771

Complaint / Review
Chase
Bank hits Panic button on Customer that asks for Fee's to be reversed

On June 1 I strolled in to the Pursuit Bank by my house. Just before strolling in to the lender I realized that I'd chargeis that amounted as much as 340.00. I named the 800-number to request if any quantity of the chargeis might be waived. I recognized that it had been my problem when I thought I'd an immediate deposit put up also it didn't come through therefore lots of small purchases struck. Like a courtesy they corrected 70.00 in costs. I had been thankful but pleaded together that it had been insufficient. They recommended me togo into my department and have for extra chargeis to be waived. Since Friday was a vacation I went inside my lender that I've counted with for more than 2 decades to request aid. The worker should of had a poor weekend since upon me seated she was really rude. I expected her if she may help me by treating chargeis and he or she mentioned NO! After I questioned why she mentioned this wasn't a bank mistake. She stated that she wasn't likely to change chargeis to get a person who couldn't budget a check-book. I subsequently questioned her if she'd get me a and he or she explained NO since the supervisor would inform me the same. I told her to allow the supervisor inform ME NO not her. When I was walking from her another affiliate strolled up-to me and beginning talking to me. He ask me to hold back while he visited obtain the quantity towards the government office. Next issue I understand I'm swarmed by police. Arrive at discover the very first affiliate struck the Panic Button. The policeman which was in control mentioned that I'd to surface in courtroom for Legal Tresspassing when I didn't abandon when she explained to and Disorderly Conduct for increasing my speech. After I told the policeman that I needed to close-out my consideration because of the proven fact that she had been rude and disrespectful in my experience and he or she declined to provide me my cash which was after I got loud. He explained too poor (I've the saving on my Dark Fruit) she wasn't a target and that I would need to come in court. I inquired easily could easily get the remainder of my cash out and that I was informed NO. I'd have to visit another Lender to deal with my company.

I had been humiliated and shocked. Never in one million years did I believe I'd be splitting regulations when requesting to consult with a. I've needed to keep a lawyer since it was something which wants skilled interest. This can be a Lender that got vast amounts in Bail-Out Cash but nonetheless won't give anything. This can be a lender which allows their workers to contact law enforcement whenever a client requests a supervisor.

I'm annoyed and that I would really like that worker DISMISSED and Barred in the Bank business...

BTW, they never did provide me my money-back I'd to visit another Department that apologized for this workers conduct and shut my account instantly.


Offender: Chase

Country: USA   State: Arizona   City: San Tan Valley

Category: Business & Finance

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