With the responses I get when I have contacted this company, they might as well be run by robots and/or computers.
Since Collection Consultants has harrassed me for 2 months of services (1/1/-3/1/07) at Kaiser Permanente medical facilities. I had to go on permanent disability from my job in 2006 and it took months to get them to send payment to Kaiser for those last 2 months of coverage at Kaiser. They were going through a merger at that time and to get the right person to complete this was a nightmare. It was paid to Kaiser, but the right doesn't communicate with the left there, obviously.
I have sent, faxed and spoken on the phone with Collection Consultants to no avail. I was covered for those 2 months and I sent them what Kaiser had given me to show that I was indeed covered for those 2 months! I faxed and snail mailed this document 3 times last year alone. But they ignore it and keep calling me. Every time I have spoken with them or sent them mail, they respond by mailing me the entire invoice of each of those charges that add up to about $3200, which is now $4939 after years of interest they have added! They have sent the copies 8 times at last count.
I have told them my only alternative is to name them as well as Kaiser in a lawsuit for harrassment and fraudulent credit reporting, etc, since I have done everything short of driving to their office (which would be a waste of time) This has severly damaged my credit rating and I am positive that I was refused housing last year because of this large debt on my credit report.
I wanted to file here for one last attempt to get this corrected before I file with the court.
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