About 2 weeks before I reduced my second on my home. Mortgage amount: 8259798893. I recommended Value Gas that my mortgage on my second have been reduced and they might quit my automated cost on my second. Well someone in the Collateral Gas created a mistake and ceased my mortgate cost from being paid to GMAC. I had been recommended this by Malcolm on 2/18/10. The main reason I asked it was that I obtained a notice within the email from GMAC Mortgate that I ought to be dealing with Losing Mitigation division on the specific forbearance or additional foreclosure avoidance options. GMAc recommended I had been behind 2 weeks on my funds. I nearly had a heart attack. After which the notice stated because of the conflicting delinquency on my consideration, I might be experiencing momentary or lasting monetary issues that resulted in the defult. Used to do nothing wrong. I reduced my second around. 25,000.00 and someone in the Collateral Gas plan created a mistake and closed-off my mortgate appearing out of my consideration which created my home delequent by 2 weeks. I attempted to contact GMAC and also the woman was rude and wouldn't actually pay attention to me. Alls she kept saying was anything regarding defult and studying anything again and again. I began increasing my speech attempting to inform her what had occurred. I then asked to get a supervisor. She set me on-hold after which delivered me to a SPANISH saving. I hung-up and that's after I named Collateral Gas. Malcolm, an extremely good guy described he delivered a notice to somebody informing it had been the mistake of Collateral Gas which I ought to get a notice from the following day. After I named Collateral Gas I talked to Tina (?) who advised me the notice was declined because of the proven fact that Collateral Gas wasn't likely to consider the fault for almost any delequent or last costs and my credit. Number 1 I've outstanding credit. The greatest credit you will get. Our criticism is the fact that GMAC wouldn't pay attention to me by what had occurred. These were rude, wouldn't hear and simply kept saying anything again and again again that I had been
Deliquent and that I owed 2 weeks cost. On February 18 I overnighted 1603.42 to GMACis Louisville, KY workplace to I really could understand this consideration current. I've been recommended by Malcolm (2/18/10) that I had been back about the Collateral Gas plan and he was sorry regarding the mistake. Our issue is, is that this the way in which individuals are handled for paying down their minute on the home? Is it by preventing the Collateral Gas plan to allow them to try to consider someoneis house. I'm requesting a notice they created the mistake since Malcolm eith Value Gas recommended me. After I talked to his chef JR he offered me a fax quantity of 888-690 and explained to deliver them a notice. I'm really annoyed. Nobody really wants to hear and nobody really wants to do something concerning the error they created. Sheila Hoyer 5740 parapet St. Long Beach, CA 90808 I enjoy your aid as this really is really unjust. We're not all thieves.
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