Usacomplaints.com » Business & Finance » Complaint / Review: Barclays/Juniper - Harassment-calls at least 5 times a day. #557279

Complaint / Review
Barclays/Juniper
Harassment-calls at least 5 times a day

In 8/09 I created a significant cost on my Juniper Barclays consideration creating my stability to become correct in the borrowing limit. I planned on spending this down from the restriction point before any fund costs struck my bill. Nevertheless, Our period near day was transformed with notice then when my "fund costs" for that month struck my consideration it had been pressed within the borrowing limit creating a $39 within the control charge. I spend anything through my online bill pay and since I have'd been spending about the consideration such a long time and was well-aware of my period near day/due date used to donot actually consider the statement. Nicely given that they included the $39 within the restriction charge and transformed my period day, my cost ostensibly went right into a black-hole, it did not feel my stability. AND since I went within the borrowing limit due to the costs they jacked my curiosity from 7.99PERCENT to 27.99%!!! Next weeks finance cost was thorugh the top! Again, since I have fresh what my stability was (atleast I thought I did so), I created another regular payment around $10-over the minimum cost. Nicely because the cost choose to go up since my prices were elevated and another within the restriction charge and today a late charge was included the cost went again right into a dark hole. Today I contact Juniper when I recognize what had occurred and described. They stated they might reevaluate my consideration in six months but till then would not consider reducing my interest. I had been currently a few hundred around in fees... Each month incorporating $78 in late fees/over-limit fees. I told them I'd spend my stability but DECLINED to pay for the absurd costs! The would not take that. Therefore I told them I Would spend them the entire quantity when I'd $1700 to pay for it down. I started recieving telephone calls significantly 5-10 each day from 8:01 am to 8:59 PM seven days per week... Actually sundays at 8:01 am! I talked with a several RUDE individuals who you CAn't actually realize that I simply quit. Everytime it is a diverse individual, they never browse the records, they never understand whatis happening... And so I simply quit answering. They began calling MIGHT WORK three times each day! I told them-they might get me dismissed when they extended to contact me at the office. They explained the amount was eliminated. This continued for just two weeks. I approached the BBB. The reaction Barclays offered was the quantity was eliminated plus they did not have report of those calls being created!!! Subsequently Barclays directs me a notice declaring they'll be satisfied with $1760... I Will go! I contact and inform the "boss" I do want to spend this off but I'dnot possess the total quantity until February '10. She stated that was good she'd quit the costs and also have $89 instantly taken from my bank account for a few months till I really could spend the entire balance off. EXCELLENT! Jan comes, I obtain the cash to pay for it down, phone Juniper plus they inform me this discussion NEVER OCCURRED which I owed $2600 (nearly $1000 in costs and curiosity!!!) No way! I talked having a boss "Bob". Described anything to him... He was polite enough and explained he'd have it determined and contact me about the 1/20/10. Well I did receive a the 20th... 5 of these... And never one was "Bob" or anyone who'd an answer for this problem. Therefore you know what Barclays, deliver my bottom to selections... Atleast they wont contact me five times each day!!! Everytime they call today I let them know "Deliver me to selections, quit calling!" No. Really persistent. If it was Citibank or perhaps a bigger lender I am confident they'd have passed me to selections a few months before... Although not Barclays, they need every penny of these costs! Not happening.


Offender: Barclays/Juniper

Country: USA   State: Texas   City: Austin

Category: Business & Finance

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