I purchased $5000.00 worth of gold coins from Robert Howard at Superior Gold Group on Oct. 30. I was promised via contract that the purchase would be delivered within 7-45 business days. I have yet to receive my order.
After being mistreated via telephone by manager Art Jackson, I was promised by Bruce Sands that my shipment would be Fed-Ex'd OVERNIGHT. To this day I still have not received my purchase, and have not received a return phone call.
The Better Business Bureau has currently rated this company with a "F" and states:
Our opinion of what this rating means:
We strongly question the companys reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the laws licensing or registration requirements, their complaints contain especially serious allegations, or the companys industry is known for its fraudulent business practices.
My next step is to file a police report. I challenge Superior Gold Group to prove that they operate professionally.
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