Unfortunately, i tried 2 prepare 4 uncertain economy & bought $6000.00 of precious metals from superior gold group. I paid in cash, fortunately with debit card which has been verified by wachovia bank. I was repeatedly told my"metals were coming". Purchased 2/22. Finally on 5/24/10, I was told i would recieve full refund due to"oversited"by art jackson#18889465309 &18889696465. I was ignored 4 months by multiple employees of this company, including bruce sands, owner. John klien reassured me of same, #18887465319. Finally, august andrew jackson tried to charge me comission rate as thou transaction had occurred at sum of$2000.00 or 33%.
Of course I refused. We then agreed i would get metals by 12/1 or recieve "refund in full". I made many documented calls 2 remind him of impending date, i was sent confirming document by fed ex in sept and still NO REFUND, NO METALS, NO RETURN PHONE CALLS! Im filing complaint with attorney generals office. Updating my complaints with federal exchange com.&better business bureau. I have informed them of my intentions repeatedly, with no responses. Since 9/12 30calls placed to andrew jackson, 11/22 6calls to john klein, 20calls leaving message to bruce sands or someone in accounting/refund dept. I would never recomend this company to even persons I dislike.
0 comments