Usacomplaints.com » Business & Finance » Complaint / Review: Best Buy / Retail Services / HSBC Retail Services - Best buy co, inc. Sneaky is the word the way they get you on $39 late charges even if your payment came in on time. Does it take more than 10 days to mail from downtown l.A. To city of industry? What a scam!. #547632

Complaint / Review
Best Buy / Retail Services / HSBC Retail Services
Best buy co, inc. Sneaky is the word the way they get you on $39 'late charges' even if your payment came in on time. Does it take more than 10 days to mail from downtown l.A. To city of industry? What a scam!

Best Buy may have the best deals in town especially with their 18-months 'same as cash' easy payments which is being serviced by HSBCretail services with p.O. Box at City of Industry in L.A.
I can't figure out who's doing the dirty work between the two as far as nickel-and-diming gullible customers on fictitious 'late charges'. My payment due date falls on the 18th of the month and which at first, I'd cut and mail out the checks about five days prior, only to get nicked $39.00 for late charges, but which I did not notice until a few months later.
So this time, I did a little experiment. I had issued three separate checks for the same billing and mailed them in one envelope on Dec. 28 (due date is Jan. 16). Sure enough, hsbc sends an email confirming the first check on Jan. 7 and the other two checks (with larger amounts) on Jan.


Offender: Best Buy / Retail Services / HSBC Retail Services

Country: USA   State: California   City: CITY OF INDUSTRY
Address: CITY OF INDUSTRY, CA
Phone: 8003650292

Category: Business & Finance

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