Basically, I gave this company about $3,500 and they were supposed to negoitate with my mortgage lenders to modify my home loan. The commerical I saw said they could get 1% fixed loans. The rep acted like they could get 3-4% after reviewing my application.
I sent the money and all they basically did was forward my paperwork to my lenders. I kept asking for a status of my modification and there basically wasn't one! They do nothing after turning in the paperwork.
I kept insisting that they told me their legal team was supposed to negotiate for this modification. After 3 months or hearing nothing, they changed their name, quit answering the phone, and rejected all emails.
I am trying to investigate my options for a refund or a legal action against them.
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