Complaint / Review
First National Bank Of Omaha
They are billing me for charges I paid on my last statement

I was charged for an overlimit fee. I called regarding this fee, but
customer service refused to waive the fee. They say it is impossible
to waive the fee. I paid the total amount of statement on December 4,
2009 but their customer service claims they received my check 13 days after I mailed
it. They claim they must charge me again for the overlimit fee
because my check arrived late. They acknowledge receiving my check,
but insist on charging me for the overlimit fee again. I am being
billed twice for something I already paid. Every time I call, they go over policies,
regulations, etc. Three customer representatives hung up my call.