Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Privacy assist program. #534071

Complaint / Review
Bank of America
Privacy assist program

The client attention of BOA is significantly below the requirements. This is actually the toughest customer service to that we have voiced to recently. I attempted to join up into solitude aid plan of BOA to check my cards. I supplied all of the info towards the repetition within the telephone. Used to do not obtain any info from their store next. Today, after I contact the client attention through e-mail (because I'm not obtaining correct solution through telephone), they state that isn't feasible. I've to get hold of privacy aid plan (just through telephone) plus they wont actually bother to answer some of my concerns. I used about one hour to create a contact for them. They simply responded by burning and sticking some garbage concerning the solitude aid plan which didn't reply something.

I spend a lot of $ for that balances which type of customer service isn't whatsoever anticipated.

I'll quickly adjust to Pursuit or WF as well as request my buddies to achieve that.


Offender: Bank of America

Country: USA   State: Massachusetts

Category: Business & Finance

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