Usacomplaints.com » Telecommunications » Complaint / Review: Verizon - Overcharges and violation of privacy. #764286

Complaint / Review
Verizon
Overcharges and violation of privacy

I've 2 claims against Verizon. The very first criticism pertains to overcharges, that will be managed from the FCC presently. Verizon attempted to overcharge me and it is still attempting to gather overcharges. Their solutions were significantly poor after I registered. This criticism continues to be under analysis from the FCC. Stacey McGuire from Verizonis Irving, Tx office responded towards the FCC on June 06. I responded to her notice on September 23. The situation continues to be available and conflicting.

The 2nd criticism is approximately Verizonis breach of my solitude. I expected Verizon many times to not submit my phone number and any personal data. I'd requested the support for unpublished/unlisted phone number and private information after I popped a merchant account with Verizon. I repeated the purchase again. Because they didn't verify, I repeated my purchase on 9.12. at 2 pm. I achieved Monique Hamby at Verizon in Sanantonio, Tx, who established that my phone number and contact info could be unpublished/unpublished effective immediately. To my detriment, I then found out nowadays that Verizon outlined my phone number, complete name, as well as complete target within the new phonebook. This can be a really severe breach of my solitude, effective of retaliatory activity in reaction to my criticism. The harm is performed. The telephone book can't be undone. The harm is extremely severe. What's the treatment for this harm? What's the authorized strategy within this scenario? Regardless the clear answer, I'm requesting to reveal these details towards the community, to alert them about Verizonis breach of solitude.

Verizon must be responsible for such damages and pay punitive damages. Verizon also needs to purchase reprinting the telephone book after elimination of contact info of clients who required unpublished/unpublished figures. Such data was put into the telephone guide by breach of clients' privacy demand. Where relevant legislation permits, extra harm restoration ought to be implicated. Additionally, the general public ought to be informed about Verizon's violations of clients' request solitude. If others have now been suffering from this, a-class ought to be shaped for appropriate action. Just how can my own contact info be taken off the telephone book?


Offender: Verizon

Country: USA

Category: Telecommunications

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