I make payments online every month. Then, even though they have excepted several payments online before, and with printed payment referral numbers they say no payments were recieved, hit me month after month with late fees and all with no kind of notification. You try to call customer service and all they are are debt collection. Yes sir, yes sir we hear you, all you need to do is make a good faith payment. These people know nothing about good faith. The sad part is, if this is what they do to good customers, im glad im not delinguent. If only someone would stop businesses like them, yet it seems our current administration, with bailouts and federal support, are for them, not us. I am so tired of companies like this that do nothing for their customers, make nothing, and it seems their only objective is to make money off nothing but fees and charges that are unfair, unjust and immoral. Customer service told me they couldn't look up my payment or referral number but could I make another payment. They couldn't refer to my payment with a referral number, which they gave me! If you trust that, then there is a nigerian prince who wants to give you a million dollars if you would just give him your bank account number!
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