After I posted my complaint on this bank... I immediately received 2 emails. They have now decided they need my social security card, my drivers license, and other addl info — even though they already took my money.
Since they responded within 15 minutes of my post... I'm now updating my troubles with this seemingly dishonest company.
I have emailed the following letter, moments ago:
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I have yet to receive the FIRST phone call, nor have I received anything in writing.
You accessed my bank account without difficulty in October.
Tomorrow is December, but you have failed to complete anything resembling an honest transaction.
You say that you tried to call me to confirm info... But when I CALLED YOU... I was advised I needed to fax over numerous items in order to meet your approval — regardless of your already holding my money.
I now request: immediate refund of my money.
I do not wish to proceed further with a company who does business like you do.
I will post this note as well on usacomplaints.com.
I will also update them when I actually am in receipt of my returned funds.
You accessed my bank account within one business day of my "application" with you, apparently with absolutely NO difficulty despite SUPPOSEDLY being lacking in so very much of my personal info.
You have misrepresented yourself in that I've had no confirmation or written information from you re: my funds.
I now want my money returned...
AND WILL HAPPILY ADVISE THE OTHER READERS ON usacomplaints.com as soon as I receive the return of my funds.
Thank you for promptly returning my money, as I would prefer to avoid any additional headaches, such as those one might encounter when reporting fraudulent business practices to the proper authorities.
Thank you for taking care of this URGENT matter IMMEDIATELY.
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