I have been having problems with FCNB, since I opened my account. My payment is due on the 15th of every month. I have been sending my payments out on the 10th and 11th of each month and always get a statement for the next month saying I have a late charge and overpayment. Last year from Jan thru March, I arrange for payments to be taken out of my checking account of $78.00 to get my balance back in order.By May, I was still overlimit and late charges. I closed my account.
As of this day, I sent in a payment on June 11, and have been charged a late fee of $35.00 because they claim the payment did not come in until after the June 15. Per my bank account, the check came in on June 19. My limit was $1000.00, since closing the account last year and making payments to include the financial charges, I owe FCNB 774.00 as of this date. I spoke with several representatives and asked for a manager or president of the company, and was told, by customer service they did not know who the president of the company was.
I just went online to check my account balance and found that they are now merging with some BBBT bank which may be away of avoiding any lawsuits against them.
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