I've been dealing with Wells Fargo on the mortgage loan modification since March. Before this mortgage loan modification, my credit rating was 802 and that I had never overlooked a payment or created a late-payment. I named in March to ask about lowering my RATE, which might reduce my regular mortgage transaction. I reside in Illinois and also the property industry below has had a big success; making me upside down in my own mortgage (home worth has fallen 32% in last 1 5 years). Wells Fargo insisted that to become regarded for an RATE decrease, that I should display I'd a "need"... Meaning continue a cost strategy or flat-out miss funds. I thought we would continue a cost strategy with Wells Fargo. I've approached Wells Fargo atleast twice per week nearly every week previously 7 weeks and also have regularly been obtaining the run around. I can't obtain a right solution and obtain harassing calls atleast every additional evening in one of the callcenters, saying I am overdue. I had been guaranteed a-2% RATE decrease in a Wells Fargo Home Maintenance Class on 9/8/09 but when I received the paperwork, they did not change the APR as agreed nevertheless extended the mortgage maturity day by two decades. Never what we decided to. Today, no body may reunite my calls but I keep obtaining the terrible calls in one of the several callcenters. I don't understand how to solve, or do I understand ways to get a right answer. The moment the house worth increases on my house, I'll be re financing with another, smaller mortgage business. I've never been so ashamed having a business. Wells Fargo is just a horrible organization to work well with. Buyer avoid Wells Fargo.
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