Complaint / Review
Wells Fargo Home Mortgage
Endless Document Requests During Loan Modification Process

Wells Fargo Loan Modification Process has been a never ending process with our "Loan Preservation Specialist". The reasons for the modification are being upside down on the mortgage of course and going on disability.

We started with a "lawyer friend" who started the process in July which was a bad mistake. I said we will take over ourselves. We had three different "Loan Preservation Specialists" at Wells Fargo.

Like many say the "specialists" keep asking for every single page of a bank statement, tax returns, profit and loss statements if a very small business, expense sheets for the household, hardship affability letter. Every single sheet must have full property address, loan #, current date, and signature.

The multiple loan preservationist specialists would call and say they need this document a.